jlbb is committed to protecting the privacy and personal data of all Filipino players on our platform. This Privacy Policy explains what data jlbb collects, why we collect it, how we use it, and what rights you have over your information.
All jlbb player data is encrypted in transit using 256-bit SSL and encrypted at rest. Your personal information is never stored in plain text on our servers.
jlbb does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the jlbb ecosystem.
As a jlbb player, you have rights to access, correct, and request deletion of your personal data. Submit a request to our support team at any time.
jlbb complies with the Republic Act No. 10173, the Philippines' Data Privacy Act of 2012, and the regulations of the National Privacy Commission (NPC).
jlbb uses strictly necessary cookies for session management and analytics cookies that help us improve platform performance. We do not use third-party advertising cookies.
In the unlikely event of a personal data breach affecting your jlbb account, we will notify you within 72 hours and report to the National Privacy Commission as required by Philippine law.
SCOPE: This Privacy Policy applies to all personal data collected and processed by jlbb in connection with the jlbb platform at jlbb.one and any associated applications. It applies to all registered players, visitors, and prospective players accessing jlbb from the Philippines or elsewhere.
jlbb ("jlbb," "we," "us," "our") operates the online gaming platform accessible at jlbb.one, providing casino games, sports betting, bingo, and related services primarily to players in the Philippines. For the purposes of the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and applicable international data protection frameworks, jlbb is the Personal Information Controller in respect of personal data collected through the Platform.
jlbb serves Filipino players across the country — from Manila, Quezon City, and Makati in the National Capital Region, to Cebu, Davao, Iloilo, and beyond. Wherever you are in the Philippines, your data is protected by the same standards described in this Policy.
jlbb collects personal data that is necessary and proportionate to the purposes for which it is processed. The categories of data we collect include:
When you create a jlbb account, we collect: full legal name, date of birth (to verify 21+ age requirement), Philippine mobile number, email address, and account password (stored in hashed form — never in plain text).
To comply with Know Your Customer (KYC) and anti-money laundering requirements, jlbb may collect copies of government-issued Philippine identity documents, including: Philippine Statistics Authority (PSA) documents, PhilSys National ID, UMID, driver's license, or valid passport. We may also collect a selfie photograph for identity matching purposes.
To process deposits and withdrawals, jlbb collects: GCash or Maya account mobile number, Philippine bank account details (account name, number, bank name) for bank transfer withdrawals, and transaction history on jlbb.
jlbb automatically records your gaming activity on the Platform, including: games played, bet amounts, game outcomes, session durations, bonus activity, and wagering history. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
When you access jlbb, we automatically collect: IP address, device type and operating system, browser type and version, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and platform performance analysis.
If you contact jlbb support via live chat or email, we retain records of those communications for quality assurance, training, and dispute resolution purposes.
| Data Category | Primary Purpose | Retention |
|---|---|---|
| Registration Data | Account creation & management | Duration of account + 5 years post-closure |
| KYC Documents | Age & identity verification, AML compliance | 5 years post account closure (regulatory minimum) |
| Financial Data | Payment processing, AML monitoring | 5 years post last transaction |
| Gaming Activity | Account records, RNG audit, dispute resolution | 5 years post last session |
| Technical & Device Data | Security, fraud detection, performance | 13 months from collection |
| Support Communications | QA, training, dispute resolution | 3 years from communication date |
jlbb uses collected personal data for the following purposes:
jlbb processes your personal data on the following legal bases under the Philippines' Data Privacy Act of 2012:
jlbb does not sell, rent, or trade your personal data. We share data only as strictly necessary for service delivery and legal compliance, as described below.
jlbb may share your personal data with the following categories of recipients:
All third-party processors engaged by jlbb are bound by data processing agreements requiring them to maintain appropriate security standards and to process your data only as instructed by jlbb.
jlbb uses the following categories of cookies and similar tracking technologies on the Platform:
jlbb does not use third-party advertising or behavioural targeting cookies. No jlbb player data is shared with advertising technology platforms.
You may manage analytics and preference cookies through the cookie settings available in your account preferences. Disabling analytics cookies does not affect your ability to play or access your account.
jlbb retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and audit requirements. The specific retention periods applicable to each category of data are set out in the table in Section 2 above.
On closure of your jlbb account, we will retain your data for the minimum period required by Philippine law — generally five (5) years for financial and KYC records — after which it will be securely deleted or anonymized in accordance with our data disposal procedures.
Where you request deletion of your data and no overriding legal retention obligation exists, jlbb will complete deletion within thirty (30) days of your verified request.
jlbb implements the following technical and organizational security measures to protect your personal data:
No security system is completely impenetrable. While jlbb takes all reasonable measures to protect your data, we cannot guarantee absolute security against all threats. In the event of a breach affecting your personal data, jlbb will notify you promptly and take all reasonable remedial steps.
Under the Philippines' Data Privacy Act of 2012 and applicable regulations, jlbb players have the following rights in respect of their personal data:
You have the right to be informed about how jlbb collects and uses your personal data — which is the purpose of this Privacy Policy.
You have the right to request a copy of the personal data jlbb holds about you. We will respond to verified access requests within 30 days.
You have the right to request correction of inaccurate or incomplete personal data held by jlbb. Contact support or update your details directly in your account settings.
You may request deletion of your personal data where it is no longer necessary for the original purpose, subject to legal retention obligations. We will process verified erasure requests within 30 days.
You may object to processing of your personal data for direct marketing at any time. You may also object to processing based on legitimate interests, subject to jlbb's overriding interests where applicable.
Where technically feasible, you may request your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
To exercise any of these rights, contact jlbb's Data Protection Officer via the contact information in Section 12 below. We may require identity verification before processing your request to prevent unauthorized data disclosure.
jlbb is strictly a 21+ platform. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a person under 21 has provided personal data during a registration attempt or otherwise, that data will be immediately deleted and the relevant regulatory authority notified where required by Philippine law.
Age verification is a mandatory step in the jlbb registration and KYC process. jlbb uses date of birth verification at registration and documentary identity verification at first withdrawal to enforce the 21+ requirement. Any attempt to circumvent age verification constitutes a breach of jlbb's Terms & Conditions.
Parents and guardians who believe a minor may have accessed jlbb should contact jlbb support immediately via live chat or at [email protected].
jlbb reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. Material changes will be communicated to registered players via email or prominent Platform notification at least 14 days prior to the effective date.
The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of jlbb following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not accept the revised Policy, you must cease use of the Platform and may request account closure.
The current version of this Privacy Policy is always accessible at jlbb.one/privacy-policy.
For any questions, concerns, or requests regarding this Privacy Policy or jlbb's data practices, please contact jlbb's Data Protection Officer:
If you believe your data privacy rights have not been adequately addressed by jlbb, you have the right to lodge a complaint with the Philippines' National Privacy Commission (NPC) — the relevant supervisory authority under the Data Privacy Act of 2012.
jlbb takes all data privacy complaints seriously. We aim to resolve all privacy-related queries within 15 business days of receipt of a verified request.
jlbb is built on trust. Filipino players deserve a platform that handles their data with the same care it handles their winnings. Play at jlbb — 21+ players only.
21+ only. Gamble responsibly. Philippine Data Privacy Act compliant. GCash deposits from ₱100.